We’re Now Accepting what3words

Albion today announces its partnership with location technology company what3words in the UK. United in a mission to improve customer service, the partnership enables customers to provide their what3words address at checkout. This removes the need for phone calls from lost delivery drivers, and means deliveries arrive at the precise location faster and more efficiently. Drivers will no longer have to ask customers for additional directions, optimising the delivery process and providing a smoother customer experience.

An increasingly on-demand economy means that consumer expectations are rising, and businesses are under pressure to meet these demands while still protecting their margins. A common barrier prohibiting seamless deliveries in the UK is the challenge of communicating the precise delivery location. Street addresses often don’t guide drivers to the right entrance, and in rural areas postcodes cover large areas posing a challenge to delivery drivers.

what3words solves this problem. It’s an easy way to identify precise locations. Every 3 metre square has been given a unique combination of three words: a what3words address.

Using the free what3words app anyone can find the what3words address for the front door of their home, and share and navigate to that location easily and reliably.

About what3words

Co-founded in London in 2013 by Chris Sheldrick, what3words is reimagining the way we talk about location. The system covers the entire world, never needs updating, and works offline. A what3words address is a human-friendly way to share very precise locations with other people, or to input them into platforms and machines such as ride-hailing apps or e-commerce checkouts. It is optimised for voice input and contains built-in error prevention to immediately identify and correct input mistakes.

The free what3words app, available for iOS and Android, and the online map enable people to find, share and navigate to what3words addresses in 50 languages to date. Millions of what3words addresses are in use around the world, with thousands of businesses using them to save money, be more efficient and provide a better customer experience. what3words is integrated into apps, platforms and websites, with just a few lines of code. Products are available for free or for a nominal fee for qualifying NGOs. Its partners include Mercedes-Benz, Triumph Motorcycles, Premier Inn, the AA and many emergency services across the world.

what3words has a team of over 100 people, across offices in the UK, USA, Germany, India and Mongolia. The company has raised over £100 million in capital from investors such as Intel, Ingka (Ikea), Deutsche Bahn, Subaru, Aramex, and Sony Innovation Fund.